7b7b Privacy Policy

7b7b collects personal data through several channels: directly from you when you register or interact with the platform, automatically through the operation of the website, and in limited cases from trusted third-party sources used for identity verification. The categories of personal data we collect are described below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly necessary for identity verification purposes. Where identity documents containing photographs are submitted for Know Your Customer (KYC) verification, those images are processed solely for the purpose of confirming your identity and are not used for any other purpose such as facial recognition or profiling.

Players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and other locations across Bangladesh are all subject to the same data handling practices described in this policy, regardless of which device or network they use to access the 7b7b platform.

Every piece of personal data collected by 7b7b is processed for a defined and legitimate purpose. We do not use your personal data in ways that are incompatible with the purposes listed below, and we do not sell your data to any third party for their own marketing or commercial use.

• Account management: Creating, maintaining and managing your player account, including processing registrations, verifying identity and handling account closure requests.
• Service delivery: Enabling you to access and play games, place bets on cricket, slots, live casino and other products available on 7b7b, and to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods.
• Identity verification (KYC): Complying with our obligation to verify the identity and age of all registered players. We are required to confirm that every player is a real person aged 18 or above before processing withdrawals or activating bonuses.
• Fraud prevention and security: Detecting, investigating and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting and other prohibited conduct as defined in the Terms & Conditions.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints and communicating important updates about your account or the platform.
• Personalisation: Where you have consented, using your gameplay history and preferences to tailor the games and promotions we surface to you on the platform.
• Marketing communications: Sending promotional emails, SMS or in-platform notifications about bonuses, seasonal offers (such as BPL cricket promotions, Eid specials or Pohela Boishakh campaigns) and new game launches — but only where you have given express consent or where we have a legitimate interest that does not override your rights.
• Analytics and improvement: Analysing aggregated usage data to understand how players interact with 7b7b, identify bugs, improve game performance and develop new features.
• Legal compliance: Meeting our obligations under applicable law, including responding to lawful requests from authorities and maintaining financial records as required by applicable regulations.

7b7b does not sell, rent or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

• Payment processors: When you make a deposit or request a withdrawal, your financial details are shared with the relevant payment service provider (such as bKash, Nagad, Rocket, Upay, BRAC Bank or Dutch-Bangla Bank) solely to process the transaction. These providers operate under their own privacy policies and are responsible for securing your payment credentials within their systems.
• Identity verification partners: We use trusted third-party KYC service providers to assist with document verification and age confirmation. These providers are contractually bound to handle your data in accordance with strict confidentiality obligations and are not permitted to use your data for any purpose beyond the specific verification task.
• Game providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi may receive technical session data necessary to deliver their games within the 7b7b platform. This data is limited to what is required for game functionality and fairness certification.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, financial intelligence units or other competent authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property or safety of 7b7b, its players or the public.
• Business transfers: In the event of a merger, acquisition or sale of all or part of 7b7b's assets, personal data held by 7b7b may be transferred to the acquiring entity. In such cases, we will notify affected players before their data becomes subject to a different privacy policy.

All third parties with whom 7b7b shares personal data are required to maintain appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared. 7b7b does not authorise any third party to use your data for their own independent marketing purposes.

7b7b uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session state and gather analytics data that helps us improve the user experience. A cookie is a small text file placed on your device by your browser when you visit a website. The following categories of cookies are used on 7b7b.club:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as account login, session management and security token validation. You cannot opt out of strictly necessary cookies without ceasing to use the platform.
• Functional cookies: These remember your preferences such as language settings, display options and game volume levels, so that you do not need to reconfigure them on each visit.
• Analytics cookies: We use anonymised analytics tools to understand how players navigate 7b7b, which games are most popular, where users encounter friction and how long sessions typically last. This data is aggregated and does not identify individual players.
• Marketing cookies: Where you have consented, marketing cookies allow us to deliver relevant promotional content and track the effectiveness of our campaigns. You can withdraw consent for marketing cookies at any time through your browser settings.

7b7b does not use cross-site tracking pixels or third-party advertising networks that track your browsing activity across unrelated websites. All tracking on 7b7b.club is limited to activity within the 7b7b platform itself.

7b7b retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory requirements, and to resolve any disputes or enforce agreements. The general retention periods applied by 7b7b are as follows:

• Active account data: Retained for the full duration of your relationship with 7b7b and for a minimum of five years following account closure, in order to satisfy financial record-keeping obligations and to support any post-closure dispute resolution.
• Transaction records: Financial transaction data, including deposit and withdrawal records, is retained for a minimum of five years from the date of the transaction to comply with anti-money laundering record-keeping requirements.
• KYC documents: Identity verification documents submitted during the KYC process are retained for a minimum of five years following account closure or the completion of the last transaction to which the verification related.
• Customer support records: Communications with 7b7b support staff are retained for a minimum of two years to support quality assurance, dispute resolution and regulatory audit purposes.
• Analytics data: Anonymised and aggregated analytics data that cannot be linked to an individual player may be retained indefinitely for platform improvement purposes.

Personal data that is no longer required for any of the above purposes will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Data stored on 7b7b servers is hosted in secure data centre environments with access controls, encryption at rest and regular security audits.

As a player on the 7b7b platform, you have a number of rights in relation to your personal data. 7b7b is committed to honouring these rights promptly and in good faith. The rights available to you include the following:

• Right of access: You have the right to request a copy of the personal data that 7b7b holds about you. This is commonly referred to as a Subject Access Request (SAR). We will respond to verified SARs within 30 days of receipt.
• Right to rectification: If any personal data held by 7b7b is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly in your account settings; for changes that require manual intervention, contact support.
• Right to erasure: In certain circumstances, you have the right to request that 7b7b delete your personal data. This right is subject to our legal obligations to retain certain data (see Section 5 above). We cannot delete data that we are legally required to keep.
• Right to restrict processing: You may request that we limit how we use your personal data in circumstances where you contest its accuracy or object to its processing, pending resolution of your objection.
• Right to data portability: Where technically feasible, you have the right to receive the personal data you have provided to 7b7b in a structured, commonly used and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on our legitimate interests in certain circumstances.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact the 7b7b privacy team at [email protected] with a clear description of your request. We may need to verify your identity before processing a request to ensure we do not disclose or alter data belonging to the wrong person. All rights requests are handled free of charge.

7b7b employs a layered approach to data security, combining technical controls, organisational policies and staff training to protect personal data against unauthorised access, disclosure, alteration or destruction. The key security measures in place include the following:

• SSL/TLS encryption: All data transmitted between your device and 7b7b.club is encrypted using 256-bit SSL/TLS protocols. This means that your login credentials, payment details and personal information cannot be intercepted in transit.
• Encryption at rest: Sensitive personal data stored on 7b7b servers — including financial records and KYC documents — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within 7b7b is restricted on a need-to-know basis. Staff members are granted access only to the data required to perform their specific role. All access is logged and auditable.
• Two-factor authentication: 7b7b supports two-step verification for player accounts to reduce the risk of unauthorised access resulting from compromised passwords.
• Penetration testing: 7b7b conducts regular security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a confirmed data breach affecting player personal data, 7b7b has an incident response procedure in place to contain the breach, assess its scope and notify affected players within a reasonable timeframe.

While 7b7b takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. If you have reason to believe that your account has been compromised, please contact us immediately at [email protected] so that we can take appropriate protective action.

7b7b reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post the revised policy on this page with an updated effective date and, where appropriate, notify you directly via email or an in-platform notification. The revised policy will take effect from the date indicated at the top of the document.

We encourage all players to review this Privacy Policy periodically to remain informed about how 7b7b handles their personal data. Your continued use of the 7b7b platform following the posting of any changes to this policy constitutes acceptance of those changes. If you do not agree with any revision, you should cease using the platform and contact us to discuss your options regarding your account and data.

If you have any questions, concerns or complaints about the way 7b7b handles your personal data, or if you wish to exercise any of the rights described in Section 6 of this policy, please contact us at [email protected]. All privacy-related enquiries are handled by our dedicated support team and will receive a response within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.