Responsible Gaming at 7b7b

At 7b7b, responsible gaming is not a legal formality — it is a core part of how we operate. We believe that every player in Bangladesh deserves access to a gambling environment that is safe, fair and transparent. Our platform is designed so that entertainment remains the primary reason people log in, not financial desperation or compulsive behaviour.

The 7b7b responsible gaming framework covers three pillars: prevention (helping players avoid problem gambling before it begins), intervention (providing tools that allow players to adjust their own behaviour when needed), and support (connecting players who need help with the right resources quickly and without judgment).

All players registered on 7b7b — whether they are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi or anywhere else across Bangladesh — have equal access to every responsible gaming tool and support channel described on this page, at no cost and without any penalty to their account standing.

7b7b encourages all players to set personal budgets before each session, take regular breaks, and periodically review their playing history through the account dashboard. Awareness is the first step towards responsible play, and we make it as easy as possible to stay informed about your own activity.

Our Know Your Customer (KYC) process is designed to confirm that every player on 7b7b is a real adult. During registration, you are required to provide accurate date-of-birth information. Before your first withdrawal is processed, you will be asked to submit a valid government-issued identity document — such as a National ID Card (NID), passport or driving licence — to complete age and identity verification.

Any account found to belong to a person under the age of 18 will be immediately suspended, all associated funds will be withheld pending investigation, and the case will be handled in accordance with applicable regulations. 7b7b operates a zero-tolerance policy towards underage gambling.

If you are a parent or guardian and you believe a minor in your household may have accessed 7b7b, please contact us immediately at [email protected]. We will act swiftly to investigate and close any such account.

One of the most effective ways to keep gambling fun is to decide in advance how much you are comfortable spending. 7b7b provides flexible deposit limit controls that you can set, adjust and review directly from your account settings at any time.

The following limit types are available to all 7b7b players:

• Daily deposit limit: Sets the maximum amount you can deposit into your 7b7b account within any 24-hour rolling period. For example, you could cap daily deposits at ৳500, ৳1,000 or any custom amount that suits your personal budget.
• Weekly deposit limit: Sets the maximum total deposits allowed across a rolling 7-day window, giving you a broader view of your weekly spending.
• Monthly deposit limit: The most comprehensive limit type, capping total deposits over a 30-day period and ideal for players who prefer month-by-month budgeting.
• Loss limit: Caps the total amount you can lose within a defined period. Once your loss limit is reached, betting is suspended until the period resets.
• Wager limit: Restricts the total value of bets you can place within a set period, regardless of wins or losses.

We strongly recommend all new players set a monthly deposit limit during registration. You can always review and adjust these controls later, but starting with a defined ceiling helps build healthy habits from day one.

Gambling for extended periods without a break can impair judgment and lead to chasing losses. 7b7b offers a suite of session control tools designed to keep your play measured and deliberate rather than reactive and prolonged.

All session control settings are accessible from the Responsible Gaming section of your account dashboard. Changes to time reminders and reality check intervals take effect immediately. Changes that reduce restrictions (for example, extending your maximum session duration) are subject to the same 24-hour cooling-off delay that applies to deposit limit increases.

Self-exclusion is the strongest tool available to players who feel their gambling has become — or is at risk of becoming — a problem. When you self-exclude on 7b7b, your account is immediately and completely closed to all gambling activity for the duration you choose. This is a serious step that we take very seriously.

How to self-exclude on 7b7b:

Once self-exclusion is active, 7b7b will also suppress all marketing communications to you, including promotional emails, SMS offers and bonus notifications. Any funds remaining in your account at the time of self-exclusion will be held safely and can be withdrawn following identity verification.

Returning to play after a self-exclusion period ends requires you to re-verify your identity and acknowledge that you have reflected on your gambling behaviour. 7b7b reserves the right to decline the reinstatement of an account where there is a concern that the player remains at risk.

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following signs may indicate that gambling has moved beyond entertainment and has begun to cause harm. If several of these apply to you or someone you know, it is time to seek help.

Recognising these warning signs in yourself is an act of courage, not weakness. The sooner you acknowledge a problem and reach out for support, the faster things can improve. 7b7b's support team is available around the clock and will never judge you for raising a concern about your own play.

A simple self-check: Ask yourself the following questions honestly.

• Do I gamble to win back money I have already lost?
• Have I ever gambled with money I could not afford to lose?
• Has gambling ever caused arguments or stress in my relationships?
• Do I feel a strong urge to gamble when I am bored, stressed or upset?
• Have I tried to cut back on gambling and found it difficult?
• If you answered "yes" to two or more of the above, please read Section 7 and consider reaching out for help.

If gambling is causing problems in your life, reaching out for support is the most important thing you can do. You do not have to be in crisis to ask for help — early intervention leads to better outcomes. 7b7b's support team is available 24 hours a day, 7 days a week, including during Eid, Ramadan and public holidays.

To contact 7b7b directly regarding a responsible gaming concern, please email us at [email protected]. Our dedicated responsible gaming team will respond within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours. If your situation is urgent, flag "URGENT — Responsible Gaming" in your email subject line and we will prioritise your case.

We also strongly encourage players who are experiencing gambling-related harm to speak with a trained counsellor or therapist. While 7b7b can provide platform-level tools and support, professional mental health services offer a depth of help that goes beyond what any gaming platform can provide. Speaking with a trusted family member or friend is also a valuable and often underestimated step.

Remember: problem gambling is a recognised condition, not a character flaw. Many people across Bangladesh and around the world have successfully addressed gambling problems with the right support. You are not alone, and help is available.

7b7b takes the protection of children and young people extremely seriously. In addition to our own age verification measures, we encourage parents and guardians to take proactive steps to prevent minors from accessing online gambling platforms on shared or family devices.

• Use parental control software: Install reputable parental control applications on any device that a minor might use. These tools can block access to gambling websites at the network or device level.
• Secure your account credentials: Never share your 7b7b username, password or device login details with any other person, including children. Keep your account password unique and not guessable.
• Enable device-level restrictions: Most smartphones, tablets and computers provide built-in parental control settings that restrict access to certain categories of website. Enable these on any device accessible to a minor in your household.
• Keep payment methods secure: Do not store bKash, Nagad, Rocket, Upay or card payment credentials in a way that a minor could access them. Unauthorised transactions by a minor will be investigated and may result in account suspension.
• Talk to your children: Open and honest conversations about the risks of gambling are one of the most effective safeguards. Explain why gambling sites are for adults only and why responsible financial habits matter.

If you suspect a minor has accessed your 7b7b account or any gambling platform without authorisation, contact us immediately at [email protected]. We will investigate promptly and take all necessary steps to protect the wellbeing of the young person involved.